Sarutahiko Coffee Membership Benefits
Service details

Thank you for always using Sarutahiko Coffee.
Thank you!


This is very important information, so
All members must read it.

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Get more value for your money

Stamp cards that can be earned by purchasing in-store,
Daily lottery that you can draw every day,
The official Sarutahiko Coffee app is packed with fun features!

click here to download!

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🔳Points system

[Granting rules]
You will receive 100 point for every 1 yen (tax included) you pay.
Points are valid for 365 days from the date they are earned.
(Ex)
2024 points acquired on 07/25/5 → 2025 points expire on 07/24/5
2024 points acquired on 07/26/8 → 2025 points expire on 07/26/8
*When using points, the points with the shortest expiration date will be used first.
*You can check the expiration date of your points from your My Page.

My page is here


[Timing of grant]
Points will be awarded as follows:
In-store: Immediately after payment is completed (there may be a time lag)
Online shop: When the product is shipped (not when the purchase is completed)

[Points usage rules]
Points can be used at a rate of 1 point = 1 yen.
Points can be used in units of 100 points in stores and 1 point in online shops.

[How to use at stores]
When paying at the register, please tell the staff that you would like to use points.
Our staff will apply a discount according to the number of points you have used.

[How to use at the online shop]
Tap "Proceed to checkout" on the cart screen and enter the number of points you wish to use in the red box in the image below.

Please be aware that if you enter a number greater than the number of points you have, an error may occur.

🔳Rank System

[Benefits]
On the 1st of every month, your rank as of that day will be checked and a coupon corresponding to your rank will be sent out via in-app notification.
When receiving your order, you can choose one of two options: "For store use" or "For online shop use."
Even if you only use the online shop, we recommend that you take advantage of the app to take advantage of the benefits.
*If you do not download the app and register as a member or log in by the last day of each month, you will not be able to receive the rank benefits distributed on the 1st of the following month.
*Please note that once a coupon has been selected, it cannot be changed.

If you register the coupon you have obtained as a favorite, you can easily check it from "Coupons" on the home screen.

The monthly rank rewards are as follows:

Entry: None
Bronze: One 5% off coupon at checkout
Gold: 8 x 1% OFF coupon at checkout
Platinum: 10% off coupon at checkout
Specialty: One 15% off coupon at checkout

* Contents are subject to change without notice.
*The content may change temporarily due to limited-time campaigns, etc.

🔳Birthday benefits

[Service Overview]
You will receive 500 points in your birthday month only if you complete your membership registration via the app or online shop by the last day of your birthday month and register your birthday month.
(※Birthday points are valid for 31 days.)
You can register your date of birth via "Member Information (My Page)" on your browser, or "My Page" on the app.

[Gift rules]
If you register your birth month by the month before your birthday, you will be awarded birthday points on the 1st of your birthday month.
If you register during your birthday month, birthday points will be awarded the day after you register.
If you register during your birthday month or on the last day of the month, your birthday points will be awarded on the 1st of the month following your birthday month.


[How to notify of birthday bonus gifts]
〇To everyone who has subscribed to our email newsletter
You will be notified by email when you receive points to your registered email address.
Sign up for our email newsletter here
*Please set up your email settings to receive emails from "onlineshop@sarutahiko.jp".
*The registration form is located at the bottom of the login screen.

* App members
On the 1st of each month, users whose birthdays are in that month will be notified via app notifications regarding the points they will receive.
*Only available to those who register before their birthday month.
*Customers who register after the 1st of their birthday month will not receive any notifications via the app.


There are two ways to receive the notification, but birthday points can only be awarded once.

[Cancellation request/inquiries]

<Sarutahiko Coffee Online Shop>
onlineshop@sarutahiko.jp

<Sarutahiko Coffee official app>
app@sarutahiko.co

Please note that it may take up to two business days for us to respond.