Explanation of charges other than product price All consumption taxes are included in the product price (tax-included price) and displayed.

As a general rule, shipping fees, cash on delivery fees, and bank transfer fees are to be paid by the customer (the amount will vary depending on the amount used).
Shipping fee: ¥880 (tax included) nationwide, free shipping for purchases over ¥5,400 (tax included).

In addition, if the delivery is re-delivered after the storage deadline due to the customer's circumstances such as unknown address or absence, please note that the customer will be responsible for shipping and handling charges.

Cool Takkyubin (frozen) charges a flat rate of ¥1,100 (tax included) nationwide.

If the product is changed due to the customer's convenience, refunds may not be possible depending on the payment method.

If there is a defect in the product when it reaches the customer (in other words, the product is defective), we will replace it with a non-defective product at our expense, provided that all of the following conditions are met ( However, if there is a warranty stipulation by the product manufacturer, etc., that will take precedence).

・You must have a copy of the shipping company's invoice (or a copy if you send it).

・We can confirm that there is no inappropriate handling of the product by the customer, such as dropping the product.

・All printed materials (stickers, packages, delivery notes, etc.) must be untouched.

If you would like to return the product, please contact us in advance by email or phone. For products with scratches, etc., we ask that you attach a photo of the product.

We will inform you of detailed procedures for returns and exchanges. 

We apologize for any inconvenience this may cause. However, we will be responsible for replacing defective products or replacing incorrectly delivered products.

Basically, we will deliver the product using this shipping method.
You can pay by cash on delivery and specify the delivery date and time.

■Regarding picking up at a PUDO locker, please note that since the products we handle are food products, we are unable to specify delivery to a PUDO locker.(Some items can be picked up (non-food items allowed)

Only some products are available.
Thank you for your understanding. 

7-Eleven, Lawson, Seicomart, FamilyMart, Ministop.

Payment fee ¥330

Convenience store payments must be made in advance.

Please note that the item will be shipped after payment is confirmed.

If you have specified a desired delivery date, please complete the payment procedures as soon as possible, regardless of the payment deadline.

The deadline is 3 days from the date of order.

Please note that if payment is not received, your order will be automatically cancelled one week after the order date.

Please pay the transfer fee at the financial institution at the time of transfer.

After we confirm your payment, your order will be shipped the next day.
Bank transfer details will be sent to you via automated email after your order is placed.
If you do not receive an email, please contact us.
Please make the transfer within 5 days on weekdays after receiving the transfer account email.